Testimonials
We pride ourselves on delivering exceptional service and value - but don’t take our word for it...
"As one of the founder members of Lighthouse I fully acknowledge the role of a network in the IFA marketplace. As a result our decision to obtain direct authorisation with the FSA was not one that was taken lightly. Following research into a number of IFA 'service' providers any hesitancy with regards to this period of transition was quickly dispelled once we met with the team from Tenet Support Services.
Initial application to the FSA for direct authorisation can be a daunting prospect. However, with guidance from Tenet Support Services this was completed smoothly and within a timescale that met the requirements of our business.
Tenet Support Services understands the business requirements and motivations of a directly authorised firm. The subsequent support received provided by experienced and knowledgeable staff has far exceeded our original expectations and previous experiences. Whilst keeping us the right side of the FSA, thus safeguarding the firm, a common-sense approach to compliance has enabled us to revise our basic philosophy and re-shape our overall business proposition.
We consider all of our clients to be individuals, who demand a personal service and the deliverance of bespoke, unique wealth proposals that meet their financial needs. With the back-up and business tools provided by Tenet Support Services, we are now able to work smarter in order to meet these objectives thus creating long-term relationships with all of our clients whilst adding value to our business.
The availability of enhanced commission rates and payments directly into our bank account has given us control over our cash-flow - inevitably making day to day operations a lot easier!
Consequently, I would have no hesitation in recommending the services Tenet Support Services to any firm considering a first step from a network into direct authorisation or looking for a pragmatic, cost-effective solution to the out-sourcing arrangements within their practice." Richard Cook, Carbon Partnership
"As an accountancy practice with a financial services operation we rely very heavily on compliance support to ensure we stay on the right side of the FSA!
Tenet Support Services has been fulfilling this role for us now for a number of years and we have benefited from friendly, first class support. The helpdesk is a reassuring facility that always elicits a quick and friendly response even to the most basic questions and without which we would be lost and the regular audit visits enable us to keep up to date on the ever changing compliance requirements and give us confidence in our procedures. The level of support exactly matches our needs.
Thank you, to all of you at Tenet Support Services for your patient, friendly and knowledgeable support."
Bicknell Sanders, Tenet Support Services client"We have used Tenet Support Services’s services since 1998. During that time we have found them invaluable in providing an external audit and compliance/regulatory update service. Always extremely professional in their working with us, I would have no hesitation in recommending their services."
David Thomas, Chadney Bulgin, Tenet Support Services client"We have worked with Tenet Support Services for over three years now, which initially we thought would just be to help set up our business. Once set up, we stayed with Tenet Support Services and they have proven to be a valuable tool within our armoury for today's ever changing world. We thank them for this and look forward to a long relationship."
Phil Bowman, Acorn Bowman Finance & Investment Management Ltd, Tenet Support Services client