Regulation
As an Industry Professional, you will be aware of your responsibilities to ensure sound compliance with the requirements and standards of the FSA’s regulatory system - what you will also be aware of is just how onerous this can be!
So, to ensure you are able to build a secure and profitable future in an ever demanding regulatory environment, you need support from someone you can trust, one who can offer you the experience and expertise you need.
With almost 20 years experience - you can trust us…
We have used all our experience and expertise to create a comprehensive package of regulatory support services, which you can take as a full package, for which we will only charge 3% (no VAT), or you can simply opt for a ‘pay-as-you-go’ service.
Assistance with completion of FSA forms
If you are new to direct regulation we will go through the complete FSA application form with you and provide supporting documents and templates to ensure your application is processed as quickly as possible.
Assistance in setting up new agencies or transferring existing agencies
As soon as you join Tenet Support Services, we will inform providers of the change to ensure you have access to our enhanced rates immediately.
Initial Business Set-up visit
We will organise an Initial Business Set-up visit which includes:
- Guidance on Senior Management Systems & Controls
- Awareness of all key compliance issues
- Implementation of a T&C scheme
- Explanation of supporting documents and templates
- Demonstration of the on-line Client extranet
…and making sure you have everything you need to ensure your business is up and running in a safe and compliant manner.
Annual audits covering compliance, training & competence and business development
When you join us, you will have access to leading regulatory experts and award winning business development team. Our annual audits are conducted by Compliance professionals, in line with the Regulator's requirements.
Assistance with FSA visit
We provide full end to end support with any FSA visits, which can include onsite representation from Tenet Support Services on the day of visit if required.
Compliance Helpdesk support
You will have immediate access to our helpdesk when you join us, which includes guidance on all regulatory issues including the review of financial promotions, information on regulatory changes, regular briefing notes and newsletters.
Comprehensive Training & Competence Scheme
Our Training & Competence Scheme is a practical guide to the Regulator’s requirements resulting in better qualified, more professional advisers making a greater contribution to your business.
We help install a suitable T&C scheme and then assist in making sure you develop your staff to their full potential. Specific training courses and workshops are also available to clients on a regular basis.
You will also receive T&C documentation, updates and access to our Helpdesk.
Management and business procedures
You must document the procedures you adhere to for all functions, including recruitment of new advisers, complaints, contingency plans for the business, money laundering and so on. Again we can provide you with appropriate documents and stationery.
Financial promotions (all areas of advertisement)
We offer a full support package in this area which would include websites, brochures, email templates, client mail shots, adverts, contacting existing clients, adverts and so on.
Access to our innovative wrap solution
At Tenet Support Services, we have embraced the concept of wrap and created a new business model called CLEAR, which can assist you in evolving your business and provide you with a new way of operating. At the heart of CLEAR are a number of key tools that serve to significantly reduce your risk and administration burden.
- Risk Profiling Tool - this enables you to ensure that all your clients have their attitude to risk assessed in exactly the same way
- Asset Allocation Tool - this provides a concrete solution to allocating your clients funds into areas that match their risk profiling
- Fund Selection Tool - this is run by Old Broad Street Research (OBSR) who are one of the most respected industry analysts in the industry. They have put together a comprehensive series of model fund portfolios for income and growth strategies. These are whole of market.
These tools enable you to assess, allocate, place and document all your clients in a uniformed manor which all forms part of Treating Customers Fairly (TCF).
Many businesses are looking to take the risk out of providing investment advice. Firms need to be sure that they assess and find solutions for their investment clients in the same way. By doing this, you reduce the risk of not treating customers fairly which is the focus of many FSA fines at present.